Honest & Transparent Q&A's
As evidenced by the plethora of information below, we are honest, upfront, and transparent in everything we do. From pricing to add-ons, charges and humanistic policies, you will find we are your partners in creating a beautiful, smooth, and memorable event.
Q: HOW MANY WEDDINGS DO YOU DO PER YEAR?
With over 12,000+ successfully catered events & weddings, you're in good hands!
Typically, we cater around 75-100 weddings per year, with up to 2-3 weddings at the same time
Q: HOW LONG HAVE YOU BEEN IN BUSINESS?
That's a longer than and more reputable than most.
Q: DO YOU HAVE MY DATE OPEN?
While prime dates close quickly, we are able to cater up to three weddings at a time.
Make a deposit of only $500 to hold your date and secure wedding pricing.
Q: HAVE YOU DONE EVENTS AT MY LOCATION?
Over 400+ locations:
Sanford Hospital & Clinics (most all regional clinics, main hospital departments & administration, and research)
Avera Health (most all regional clinics, main hospital departments & administration, and research)
If you're a vendor and would like us to cater at your facility, let us know.
Q: WILL I NEED ANY PERMITS FOR MY EVENT? IF SO, WILL YOU HANDLE OBTAINING THEM?
We are a licensed Food Establishment and carry an on/off sale beer & wine license.
You shouldn’t need any additional licenses on our end; please discuss it with your facility director.
Beer, wine, and wine-based liquor: If you would like us to serve/tender beer and wine for you, we'll do so pending we obtain a conditional-use permit, $75.
Q: WILL YOU PROVIDE A BANQUET MANAGER TO COORDINATE THE MEAL SERVICE OR AN ON-SITE COORDINATOR WHO WILL RUN THE ENTIRE EVENT?
We always provide an experienced catering manager that will stay at your event for the duration of catered services.
We work closely with wedding coordinators or host/hostesses.
Q: DO YOU OFFER PACKAGE UPGRADES SUCH AS CHOCOLATE FOUNTAINS, ICE SCULPTURES, CAPPUCCINO MACHINES OR SPECIALTY DISPLAYS?
We’ll refer you to an ice sculptor or secure one for you, on your behalf.
Note on Vendors: all items, prices, and specifications are subject to vendor's current availability, pricing, terms, and are subject to change and vendor's discretion and without notice.
Q: DO WE HAVE TO WORK OFF A PRESET MENU OR CAN YOU CREATE A CUSTOM MENU FOR OUR EVENT?
We can do preset OR custom menu
Everything is customizable
Food packages are available, please refer to our current catering menu for details.
Q: GIVEN MY BUDGET, GUEST COUNT AND EVENT STYLE, WHAT FOOD CHOICES WOULD YOU RECOMMEND?
We specialize in "absolutely delicious" food
Our most popular catered items are Pot Roast & Chicken Breasts
Q: DO YOU DO FOOD TASTINGS? IS THERE AN EXTRA CHARGE FOR THIS?
Yes, we provide a food tasting for the couple & up to two guests/parents
Additional guests (up to 8 people total) are $7pp, which is waived if you book with at the tasting
Q: IF I HAVE A SPECIAL DISH I’D LIKE SERVED, WOULD YOU ACCOMMODATE THAT?
We’ve prepared numerous dishes from recipe
Once, we were request to recreate a brides great-great-great grandmother's Pirozhki (runza) recipe
Q: DO YOU USE ALL FRESH PRODUCE, MEAT, FISH, ETC.? CAN YOU SOURCE ORGANIC OR SUSTAINABLY FARMED INGREDIENTS?
Yes, most of our meats are secured locally in the midwest
Most of our fish is delivered fresh!
Upon special request, we can secure certified organic and sustainably farmed goods as well
Q: CAN YOU ACCOMMODATE DIETARY RESTRICTIONS? SUCH AS KOSHER, VEGAN, ETC.
Yes, we are able to accommodate most needs
NOTICE: Like most restaurants our kitchen is a common-source kitchen and therefore, it cannot be ensured that menu items do not contain ingredients that might cause an allergic reaction. Order with caution.
Q: CAN YOU DO THEME MENUS (E.G. BARBECUE, LUAU, ETC.)?
Yes, we’ve done several theme weddings:
Breakfast in the PM
Italian Pasta Buffet
Typically, we provide food and standard table decorating. We will gladly accommodate any special requests or special equipment you’d like us to use.
Q: IS CUTTING & SERVING WEDDING CAKE AVAILABLE?
Absolutely! In order to properly staff for the event and cover costs, we offer two options:
If we provide basic buffet service, 99¢ per guest
If we provide plated table service (servers), 75¢ per guest
Includes standard disposable tableware (real plates at extra rental cost + you must also rent a dessert fork)
Q: IF I DECIDE NOT TO SERVE CAKE, CAN YOU PROVIDE A DESSERT DISPLAY INSTEAD?
Yes. Our pastry chef's desserts are superb!
Tableware & Equipment
Q: WHAT TYPES OF LINENS, GLASSWARE, PLATES AND FLATWARE DO YOU PROVIDE?
premium sugarcane paper tableware (green/biodegradable)
real China plates & metal silverware ($3.99 per person, including servers to remove tableware from tables)
3% discount on Ideal Wedding & Events current brochure listed pricing
Pickup & Delivery of Rental Items Tableware
For catering purchases over $10,000, complementary pickup & delivery of tableware at time of food delivery
For catering purchases under $10,000, we charge a minimum of $150 or 3%, whichever is greater.
Other rental items: It's not our specialty, yet we can make arrangements with you to get it taken care of
Q: DO YOU HANDLE RENTAL EQUIPMENT SUCH AS TABLES, CHAIRS, ETC.?
3% discount on Ideal Wedding & Events current brochure listed pricing
Q: CAN YOU PROVIDE PRESENTATION UPGRADES SUCH AS CHAIR COVERS, LOUNGE FURNITURE, CHIAVARI CHAIRS, ETC.?
3% discount on Ideal Wedding & Events current brochure listed pricing
Q: WHAT DÉCOR DO YOU PROVIDE FOR APPETIZER STATIONS OR BUFFET TABLES?
Our most basic decor and pricing is premium disposable trays
Q: CAN YOU ASSIST WITH OTHER ASPECTS OF THE WEDDING LIKE SELECTING OTHER VENDORS, EVENT DESIGN? (E.G. SPECIALTY LIGHTING, ELABORATE DÉCOR, THEME EVENTS, ETC.)?
Our focus is food.
We’d be happy to refer you…
If you're a vendor and would like to be listed here, let us know.
Q: HOW'S YOUR PRICING BROKEN DOWN? ARE THERE ANY FEES THAT WE SHOULD BE AWARE OF?
No surprises. We’re up front on fees.
Base price (see current menu) + any desired add-ons (see current menu) + standard 17% minimum staff gratuity
Q: WHAT’S THE DIFFERENCE IN COST BETWEEN PASSED APPETIZERS AND APPETIZER STATIONS?
Typically, our sensible appetizer pricing remains the same!
For servers, we offer two options (these prices are above and beyond the cost of appetizers):
If we provide plated table service (servers), $3 per guest (to extend servers' time to include appetizers).
If we provide basic buffet service, $4 per guest (to cover additional server wages)
Q: WHAT’S THE PRICE DIFFERENCE BETWEEN A BUFFET AND A SIT-DOWN plated MEAL?
Typically, our sensible meal pricing remains the same!
For plated table servers, we offer two options:
Caring servers from a local sports/cheerleading/dance team, $4.99 per guest
Don't worry, we'll give the a quick training and they'll do great
If you'd like, we'll even use your former team
This method is a widely praised, cost-effective method of giving you a memorable night
Professionally Trained Service Staff, $7.99 per guest
Q: IF WE HAVE A BUFFET, ARE THERE ANY STATIONS THAT COST EXTRA, LIKE A CARVING STATION?
Typically, $1 per guest for any/each staffed station (price for dedicated staff only, not including food)
Q: IF MY EVENT RUNS LONGER THAN CONTRACTED, WHAT ARE YOUR OVERTIME FEES?
Overtime charges rarely occur.
Both standard buffet and plated table services include 2-hours of wages for our staff members (beginning at our arrival). If your event requires our staff to stay longer, we must cover their wages by passing along $0.50 per guest, per half-hour ($50 minimum per half-hour)
Q: HOW MUCH DO YOU CHARGE FOR CHILDREN’S MEALS?
Under normal circumstances, children’s meals are priced the same as adults
If your group will have an abnormally significant number of children, let us know and we can work with you to come up with a smaller portion/special menu for them
Q: HOW MUCH DO YOU CHARGE FOR VENDOR MEALS?
We don't charge you for our staff or our hired help to eat, which we may allow them to do so (out of sight).
If there's extra food, we'll share! But, please understand that we're not prepared to feed an army.
Events less than 50 people, we'll make a judgement call on a case-by-case basis
Events larger than 50 people, we may offer up to two free facility-personnel meals.
If your contracts requires you to feed vendors (such as DJ, official, etc.) please let us know and we can work with you on pricing.
Q: DO YOU DO WEDDING CAKES? IF SO, IS THIS INCLUDED IN THE PER-PERSON MEAL PRICE OR IS IT EXTRA?
As much as we'd like to tell you yes, our pastry chef's specialty is restaurant-based desserts. As such, we would be happy to refer you to a wedding cake vendor.
Our pastry chef can easily accommodate cupcakes, lemon bars, bread pudding, etc.
Q: HOW MUCH OF A DEPOSIT IS REQUIRED TO HOLD MY DATE?
Make a non-refundable deposit of only $500 to hold your date!
Q: ONCE WE BOOK WITH YOU, HOW QUICKLY CAN WE EXPECT A CONTRACT? HOW DO YOU HANDLE CHANGES?
Ideally, we’d like you to sign a contract as soon you put down a deposit.
Changes may be made as follows before the event:
Removal/Subtraction of Items: 90 days
Final guest count is due 7 days before your event
Q: WHAT IS THE LAST DATE BY WHICH I CAN GIVE YOU A FINAL GUARANTEED GUEST COUNT?
Final count: 7-days before event
Always inform us of changes in your guest list—even after you've given us your final count.
Additional guests after final guest count at 175% + incurred expenses
Q: What are your payment terms?
$500 booking deposit (applied toward balance, but non-refundable)
50% at 90-days before event
50% at 60-days before event
Any remaining balance due before food served at event
Q: WHAT IS YOUR REFUND OR CANCELLATION POLICY?
It's our hope that you don't have to cancel, however we understand that things happen and sometimes these things are just meant to happen. That said, we have to make sure we're covered because chances are we've had to turn someone else away on account of your booked event.
Booking & contract deposits are non-refundable
Up to 60-days before event: 100% refund
Up to 60-days before event: 25% refund (Client pays 75% of Estimate/Invoice total)
After 30-days before event: non-refundable
Q: WHAT IS YOUR PAYMENT POLICY? DO YOU ACCEPT CREDIT CARDS?
All pricing is given with cash and check payment. Should you wish to pay with a debit or credit card, we have to pass their processing and rewards program fees on to you.
Cash & Check: preferred
Credit Card Payments subject to a 4.9% cash discount reversal and online convenience fee
Q: WHAT IS YOUR POLICY ON CLEANUP?
Since event venue policies vary from location to location, we have several options available based on the level of service we've provided:
Standard Buffet Service: we’re responsible for the buffet table and our staging area
Plated Table Service: we’re responsible for removing tableware from tables
Additional services available:
Full Table Stripping: Stripping the tables, wiping tables & chairs, etc.
Floor Service: Vacuuming, sweeping, and/or mopping, (all supplies provided by facility)
Q: Do I get to keep leftovers?
Yes, you absolutely get to keep what you've paid for! Make sure you bring containers for us to put it in.
You will also see us leave with food. It's unpaid secondary backups that we bring in case there's issues with guest count. (we don't want to run out of food)
Q: What is the ratio of servers to guests?
Q: How will servers be dressed?
Standard black collared shirt, pants, and closed toe shoes, unless otherwise specified. Staff may have black logoed or non-logoed aprons, as deemed necessary by catering staff.
Q: How much time do you require for setting up and breaking down my event, and are there extra fees for this?
Typically, no more than 45-minutes before and after your event. No extra fees unless as any extra work/time/effort is included in the price of your event.
Q: DO YOU PROVIDE ALCOHOLIC BEVERAGES AND BARTENDERS? SPECIALTY COCKTAILS?
We offer beer, wine, and wine-based liquor (yes, it exists; yes, it is good). We can sell it to you or tend it for you; your choice.
Our pricing is typically less than even the big box stores: wholesale + only 20% (covers shipping & handling)
If you'd like us to tend a bar at your event, we offer the following inexpensive plans:
Open Bar: your choice of per drink or per guest pricing
Cash Bar: your guests pay for drinks
Combination Bar: (open bar to a certain point, cash after):
$0 for bartender(s) ~1:100 guests
$2 per guest for glass versus plastic
We ask for a minimum of $500 in sales, though we don't anticipate this being an issue
Q: WHAT BRANDS OF ALCOHOL WILL BE SERVED?
We can secure any type of beer, wine, and wine-based liquor legally permitted to be sold in South Dakota
Q: At the bar, CAN WE PROVIDE THE ALCOHOL AND YOU PROVIDE THE LABOR?
You'll find that our prices are extremely competitive; downright reasonable actually.
Q: What is THE cost of the CHAMPAGNE TOAST AFTER THE CEREMONY AND WINE WITH MY MEAL?
Absolutely! In order to properly staff for the event and cover costs, we offer the following plans for serving your guests:
Champagne or wine at our low price or $5 corkage/bottle of self-purchased beverages +
If we provide plated table service (servers),
1 round Champagne $1.49
1 round Champagne & wine service, $1.99
"rounds until out" service Champagne &/or wine service, $2.39
If we provide basic buffet service,
1 round Champagne $2.39 (to cover required service staff)
1 round Champagne & wine service, $3.97 (to cover required service staff)
"rounds until out" service Champagne &/or wine service, $4.39
If we provide bar service, only $5 corkage per bottle + per drink/person price, no table service included
Prices do not include glassware (as it is usually included in your dish rental)
To cover minimum required service staff, $100 minimum
Q: do you serve non-alcoholic beverages?
Certainly! Non-alcoholic drinks are a good idea.
Fresh Brewed Roll'n Roasted Coffee or Iced Tea, $20 per gallon
RP Signature Drink(s), $20 per gallon
Hot Apple Cider, $20 per gallon
Iced Water, $5 per gallon (Why do we charge for water? Cost of glasses, transportation of ice & water, wear and tear of equipment, etc...)
These questions and answers provided for reference only. Contract supersedes. Management interpretation rules.
Roll'n Pin Café & Grille is a wedding caterer from Sioux Falls servicing weddings throughout the local area, including Sioux Falls, Brandon, and Tea. Roll'n Pin Café & Grille is a professional caterer & wedding caterer that has been part of the Sioux Falls, Sioux Empire, SW Minnesota, NW Iowa, and South Dakota wedding industry since 1974 specializing in absolutely delicious catering, including: American, New American, BBQ, Cajun, French, Italian, Local, Mediterranean, Mexican, Sandwiches, Seafood, Southern, Southwestern, Breakfast/Brunch, Buffet, Sheetcake, Cake Cutting, Cocktails, Receptions, Custom Menus, Desserts, Family Style, Hors d'oeuvres, Lunch, Outside Cake, Plated Meals, Server(s), Stations, Tapas, Bartender(s), House Beer, House Liquor, House Wine, Limited Bar, Open Bar, Signature Drink, Specialty Beer, Specialty Wine, Barware, China, Chocolate Fountain, Flatware & Glassware.