Privacy Policy

Last updated September 22, 2023

 

This privacy notice for Interstate House of Pancakes, Inc., doing business as The Hillman Family & Co., Roll'n Pin, and Tre Lounge ("The Hillman Family & Co.,” “Roll'n Pin,” “Tre Lounge," “we," “us," or “our”), concerning your access to and use of the http://rollnpin.com, http://rollnpin.me, http://tre-lounge.com, http://order.rollnpin.com websites as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, “online services”) describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at privacy@rollnpin.com

Consent

You agree that by accessing the online services, you have read, understood, and agreed to be bound by this Privacy Policy. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE ONLINE SERVIECS AND YOU MUST DISCONTINUE USE IMMEDIATELY.


Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.


How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our online services

  • Evaluate, personalize, and improve our online services, products, services, marketing, and your experience.

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the online services, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

  • Create and manage user accounts.

  • Fulfill and manage orders

  • Request feedback.

  • Send you marketing and promotional communications.

  • Deliver targeted advertising to you.

  • Post testimonials.

  • Protect our Services.

  • Administer prize draws and competitions.

  • Comply with our legal obligations


Log Files

We follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the online services, tracking users' movement on the online services, and gathering demographic information.


Cookies and Web Beacons

Like any other website, We uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the online services that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.


Third Party Privacy Policies

Although there may be more, here is a list of known third parties used in conjunction with your usage of our online services:

You may consult this list to find the Privacy Policy for each of the advertising partners that We may use, with respect to any products or services that they offer:

Our Privacy Policy does not apply to other advertisers or websites. Thus, We advise you to consult the respective Privacy Policies of these third-party vendors or ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. Please note that the links are provided for your convenience only and may not be accurate or up to date.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Our Services, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that We have no access to or control over these cookies that are used by third-party advertisers. Typically, you can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.


CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

  • Request that a business delete any personal data about the consumer that a business has collected.

  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at ccpa-privacy@rollnpin.com.


GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at gdpr-data-privacy@rollnpin.com.


Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our online services, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.